Track a few metrics that matter: time to decision, average response windows by channel, percentage of meetings with artifacts, and participation distribution. Supplement with monthly pulse surveys asking what to start, stop, and continue. Keep the dashboard visible and interpret together. The goal is better flow and clarity, not a compliance scoreboard that invites gaming or anxiety.
Hold a monthly cadence retro focused on communication wins and friction. Invite stories, not blame. Identify one experiment to run and one ritual to retire. Assign an owner and review outcomes next month. Share highlights openly so adjacent teams can borrow what works. This steady loop turns intentions into habits and prevents slide‑back into chaotic, always‑on busyness.
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